Residential Roofing

Claims Center

File Your Claim For Roofing Products Online

If you have GAF roofing products and would like to open a claim, you may do so by filling out our claim form online. Once you’ve opened your claim, you will receive instructions that explain the next steps. If you have already opened a claim, you can view the claim status by selecting the Get Status option.


If you own property with GAF Timberline® Roofing Shingles made between 1998 and 2009. Click here.

Questions About an Existing Claim

To learn about the status of an existing claim please call us at: 


GAF Warranty Claims Department
1 Campus Drive
Parsippany, NJ 07054

Inquire About Other GAF Products

For questions regarding other GAF products such as decking or siding please call us at:


Select option 5 and then option 3

Things to consider when filing a claim