This article aims to convey the cutting-edge strategies businesses may use to operate more efficiently while yet providing exceptional customer service with minimal to no human effort. The original work of this article was published in the Neurotech Africa blog post. What process have you been employing to serve time…

Highlighting how the use of automation and artificial intelligence technologies has the potential to change how customers interact with the company. This article was originally published in the Neurotech blog post. Are you having trouble enhancing the customer experience of your business? A lasting relationship with customers depends on providing…

In natural language processing, languages are categorized by whether they are high- or low-resource. Low-resource languages lack data that can be used for machine learning or other processing, and high-resource languages are rich in available data. This article was originally published on the neurotech Africa blog post. In building Artificial…

The popularity of digital platform users recently is intense and accelerating now and then, now if you have business ask yourself are my customers in this race too? No sought and the answer is yes. Now, what are you waiting to keep reading to unlock your potential? The conversation is…

Many African Businesses collect raw data today — However data by itself won’t optimize and improve business. Hence African Businesses Leaders need an efficient data strategy that turns data into value to enable stay competitive and profitable. This article was originally published on the Neurotech Africa blog. Digital transformation and…

This article was originally published on the Neurotech Africa blog. As a data professional, building models is a common topic what differs is just what that model is for? models, should solve certain challenges? …

This article was originally published on the Neurotech Africa blog. Today’s consumers are more informed, connected, and intractable than ever before. As a result, brands that fail to meet their high standards face an uphill battle. 74% of consumers will not recommend a brand again after a negative experience. Moreover…

This article means a lot to digital banks on how they can use conversational Artificial intelligence to acquire, engage and retain customers. This article was originally published on the Neurotech Africa blog. Wow! the heading of this article brings you here, great to hear that. And I will be sharing…

This article was originally published on neurotech Africa blog. Have you ever wondered how giant companies manage to handle a thousand and a thousand customer requests every single minute? Have you ever thought of how tedious it is for a human to handle this massive amount of requests? Yeah, that…