Residential Roofing
File a claim for your residential roof
Contact GAF
Roofing Contact Information
Find contacts for roofing products, residential and commercial field offices, ventilation products, ornamental iron, ductwork, WeatherSide and TruSlate products, and more.
Phone
877-GAF-ROOF
(877-423-7663)
For Orders
Select Option 1
Contractor Support
Select Option 2
Warranties, Guarantees, and Claims
Select Option 3
Technical Assistance
Select Option 4
Master Flow® Ventilation
Select Option 5
Direct: 800-755-9392
For Master Flow® Warranty Questions: Click Here
For Master Flow® Technical Questions: Click Here
Other Support Departments
Select Option 6
Social Media
Facebook
Send inquiries to GAF - Roofing on Facebook Messenger
Email
Customer Care
All inquiries regarding product order placement, product availability, shipment tracking, and jobsite deliveries
Hours: 7:30 am - 6:30 pm EST, Monday-Friday
Commercial Customer Care
customercarecommercial@gaf.com
Residential Customer Care
customercareresidential@gaf.com
Warranty Claims
Claims involving Residential Warranties or Commercial Guarantees
Hours: 8:30 am - 5:00 pm EST, Monday-Friday
Residential
Commercial
Technical Sales Support Services
Technical help with all of GAF’s products and written confirmation to our customers with letters of intent, system letters, technical application letters, and wind calculations
Hours: 8:30 am - 5:00 pm EST, Monday-Friday
Contractor Services
Inquiries regarding the Certified Contractor Program and residential warranties including registration, edits to your existing warranty, and transfer information
Hours: 7:30 am - 6:00 pm EST, Monday-Friday
Guarantee Services
All inquiries regarding commercial guarantee support including registration, coverage, and transfer information
Hours: 7:30 am - 6:00 pm EST, Monday-Friday
Design Services
Answers questions and provides assistance with everything from master specification preparation, to completing submittals related to your project at no charge to Contractors, Specifiers and Architects
Hours: 8:00 am - 5:00 pm EST, Monday-Friday
Tapered Design Group
Tapered insulation take-offs and drawings for architects, contractors, and distributors
Hours: 8:30 am - 5:00 pm EST, Monday-Friday
For media inquiries, please contact Press@GAF.com
Claims
Commercial Roofing
File a claim for your commercial roof
Find a Field Sales Office
Click a region to find a representative.
- Canadian Sales OfficeGAF Canada ULC 3300 Highway 7 - Suite 806 Vaughan, Ontario L4K 4M31-855-492-8085
- Central Sales Office2600 Warrenville Road - Suite 207 Downers Grove, IL 605151-630-241-5380 }
- Northeast Sales Office1 Campus Drive, Parsippany, NJ 07054973-628-3884
- Southeast Sales Office9950 Princess Palm Ave., Suite 312 Tampa, FL 336191 (813) 622-3960
- Southwest Sales Office14911 Quorum Drive - Suite 600 Dallas, TX 752541-972-851-0500
- Western Sales Office11800 Industry Avenue Fontana, CA 923371-951-360-4200
- Northeast Sales Office1 Campus Drive, Parsippany, NJ 07054973-628-3884
- Central Sales Office2600 Warrenville Road - Suite 207 Downers Grove, IL 605151-630-241-5380
- Southeast Sales Office9950 Princess Palm Ave., Suite 312 Tampa, FL 336191 (813) 622-3960
- Southwest Sales Office14911 Quorum Drive - Suite 600 Dallas, TX 752541-972-851-0500
- Canadian Sales OfficeGAF Canada ULC 3300 Highway 7 - Suite 806 Vaughan, Ontario L4K 4M31-855-492-8085
- Western Sales Office11800 Industry Avenue Fontana, CA 923371-951-360-4200
Product-Specific Contacts
WeatherSide™ Fiber-Cement Siding:
GAF WeatherSide
440 Katherine Rd Wind Gap, PA 18091
610-863-4101
WeatherSide@gaf.com
440 Katherine Rd Wind Gap, PA 18091
610-863-4101
WeatherSide@gaf.com
Non-Woven Fabrics
GAF Non-Woven Fabrics
202 Cedar Road
Ennis, TX 75119
1-800-234-3210
Ventilation, Ductwork, Ornamental Iron Products:
LL Building Products
295 McKoy Road
Burgaw, NC 28425
1-800-755-9392 (Customer Service)
1-800-211-9612 (Technical and Warranty Services)
Warranty - warrantyllbp@gaf.com
Orders - ordersllbp@gaf.com
Decking and Railing Products:
These products have been discontinued and are no longer available. If you have a warranty question, please contact us by phone or email.
1-800-458-1860 (no further prompts are needed)
